Shipping Information
Synqlux Shipping Information
Welcome to Synqlux! We are thrilled to provide all our customers with FREE shipping on every order, ensuring your experience with us is as seamless and enjoyable as possible.
Order Processing Times: After placing your order, please allow 1-2 business days for us to prepare and dispatch your items. Once dispatched, your order is on its way to you, courtesy of our trusted shipping partners.
Estimated Shipping Times: Delivery times vary depending on your location. After your order is dispatched, the transit time begins. Typically, this takes 1-7 business days, depending on location.
Please be aware, during busy periods and holidays, shipping times may be longer than expected due to carrier delays or customs hold-ups for international orders.
Order Details & Shipping Accuracy: It’s crucial to ensure your shipping details are accurate at checkout to avoid any delays. In cases where our system flags a potential issue with your provided address, our customer support team will reach out via email within 3 business days to confirm details. Orders may be canceled if no response is received within this timeframe.
Should you need to correct your shipping details, please contact us at contact@synqlux.com within 24 hours of your order. While we strive to accommodate changes, we can't guarantee adjustments beyond this period.
Delayed Deliveries: While we aim for the quickest delivery possible, delays can happen due to external factors beyond our control, such as courier issues or severe weather. Should there be a delay, we’re committed to communicating transparently and working towards a resolution.
Lost or Stolen Packages: In the unfortunate event of a lost or stolen package, please reach out to us at contact@synqlux.com. We recommend also contacting the courier directly to file a claim. While Synqlux isn't liable for lost or stolen packages once they've been handed off to the courier, we’re here to assist in any way we can.
Shipping Policy Updates: Synqlux reserves the right to update our Shipping Policy. Customers are encouraged to review this policy periodically for any changes. Your continued patronage and use of Synqlux products signify your acceptance of our Shipping Policy and any amendments.
Should you have any queries about our shipping practices, don’t hesitate to get in touch. We’re here to ensure your Synqlux experience is nothing short of exceptional.