For optimal performance and accuracy, it is recommended that you wear the ring on the index finger of your non-dominant hand. If you like to wear it on your middle finger and ring finger, you can also wear it. When wearing, the sensor should be positioned on the palm side. The ring should fit snugly against the skin and fit comfortably at the base of the finger.

Our device employs high-quality sensors to provide accurate readings, backed by rigorous testing and validation.

Yes, our product utilises advanced algorithms and biometric data to detect and analyse emotional stress levels accurately.

Enjoy up to 10 days of battery life on a single charge, ensuring uninterrupted usage without frequent charging. Note that battery life is dependent on usage (eg frequency of detection that is set within the App).

Use a compliant mobile phone charger or computer. USB port to connect the charging box to charge the ring. After the ring is placed in the charging box, the green light on the ring flashes to indicate that it is charging, and the green light stays on to indicate that the battery is fully charged.

In order to increase the battery life of the ring, the APP will automatically disconnect the Bluetooth connection with the ring when it is running in the background.

After opening the APP, the ring will be automatically connected and data will be synchronized.

No, our product does not require any subscription fees. You get access to all features with the initial purchase.

Absolutely, our device is designed for comfort and durability, suitable for wearing during various activities and throughout the day.

Yes. The ring is 5AM waterproof. But please do not use it in water with complex composition (such as hot springs, sea water) to avoid corrosion of the ring material by special ingredients.

Yes, our device seamlessly syncs with smartphones on all major platforms (including Android and IOS) and supports integration with popular health and fitness apps for enhanced data management. We are continuously improving the App to ensure seamless integration to your favourite health apps.

The historical data of the ring is synchronised and stored in the cloud server. The loss of the ring will not affect the historical data. You can view the historical data by logging in to the same account.

Our device provides user-friendly interfaces and comprehensive reports, making it easy for you to interpret and utilise your health data effectively.

The health index is obtained based on a comprehensive evaluation based on the sleep, exercise, stress, heart rate, and blood oxygen data collected by the ring.

Sleep data is the most basic data. If the wearing time is too short or there is no sleep data, the health index cannot be generated. index. It is recommended that you continue to wear the ring to unlock health index.

The health index is obtained based on a comprehensive evaluation based on the sleep, exercise, stress, heart rate, and blood oxygen data collected by the ring.

Sleep data is the most basic data. If the wearing time is too short or there is no sleep data, the health index cannot be generated. index. It is recommended that you continue to wear the ring to unlock health index.

While our device offers blood oxygen monitoring, it is intended for general wellness purposes and not as a substitute for medical-grade devices.

We offer dedicated customer support to address any queries or issues you may have post-purchase. Simply reach out to our team for assistance.

Unfortunately, we can't make changes or cancel an order after it's been submitted.

An item may only be canceled if it is on pre-order. If you would like to cancel a pre-ordered item, shoot an email to contact@synqlux.com with your order number and we'll handle that for you.

Please double check to ensure you're using the proper billing zip code associated with the credit card. Additionally, in order to pay with a credit card, your order must be above $0.50.

Yes.